Returns & Replacements
We want you to be completely satisfied with your organizational solutions, which is why we offer a 30-day return window for items in their original packaging. Please ensure all hardware and installation templates are included to receive a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal with your order number and zip code to start the return process.
- 2.Print Shipping Label
Once approved, download and print your prepaid shipping label and the included return authorization slip.
- 3.Pack Securely
Place the item in its original Rev-A-Shelf box, ensuring all slides, brackets, and screws are safely secured to prevent damage during transit.
- 4.Drop Off and Refund
Drop the package at any authorized carrier location; your refund will be processed within 5-7 business days of our warehouse receiving the unit.